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© 2026 Elektrohandel Amann & Förg GmbH. All rights reserved
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Reach us anytime from 7 AM to 9 PM.
© 2026 Elektrohandel Amann & Förg GmbH. All rights reserved
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Simple, transparent process for returns and refunds within 30 days
We offer a 30-day return policy from the date of delivery. If you're not completely satisfied with your purchase, you can return most items for a full refund.
Log into your account and go to "Order History" to start the return process.
Download and print the prepaid return label from your return confirmation email.
Pack the item securely and drop it off at any DHL service point using our return label.
Once we receive and process your return, your refund will be issued within 5-7 business days.
Refunds are processed within 5-7 business days after we receive your return. The time it takes for the refund to appear in your account depends on your payment method and financial institution.
Refunds are issued to the original payment method used for purchase:
Return shipping costs are the customer's responsibility, except in cases of:
If you receive a defective item, contact us within 48 hours of delivery. We'll arrange a free pickup and send a replacement immediately.
Contact: support@amannforg.com
Returns after 30 days may be accepted at our discretion but may be subject to a restocking fee of up to 20% of the item's value.
For international customers outside Germany:
Note: Refunds for international returns will be issued in EUR. Any currency conversion fees or exchange rate differences are not covered by us.
Email: returns@amannforg.com
Phone: +4917616125874 (Mon-Fri, 9am-6pm CET)
Live Chat: Available on our website during business hours
This Returns & Refunds Policy is subject to our Terms & Conditions.
Last updated: 2026 © Elektrohandel Amann & Förg GmbH. All rights reserved.
German Quality, Smart Living
Elektrohandel Amann & Förg GmbH brings premium German home appliances since 2010.
